Shipping & Return

SHIPPING METALM

All orders are shipped within 2-4 business days and delivered within 7-10 business days. If you need a piece urgently, feel free to reach out to us on WhatsApp +91 9351461632 or email us at support@shopmetalm.com. We will try our best to send it to you asap. The timeline may vary depending upon your pin code.

RETURNS, REFUND AND EXCHANGE POLICY

All pieces are carefully checked before dispatch, if however you notice any damage or in case of damage during shipping, we will replace it for you. Kindly reach out to us using our contact number or email us directly within 24 hours of receiving the piece to report a problem. In that case, An unboxing video of the package is mandatory to be sent on WhatsApp (+91 9351461632). Please note, the replacement will be subject to additional charges based on the nature of the request. We do not offer exchanges on purchases for hygiene reasons. Please note: Customised orders can neither be exchanged nor be returned. We do not offer refunds or returns on purchases made on shopmetalm.com. All purchases are final. The products and services have limited quantities and are subject to exchange on the basis of availability only.

TRACKING

A shipping notification with tracking details will be sent via email and WhatsApp after your order has shipped. You can track your order at the the third-party shipping page using the tracking ID provided to you